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Fire Alert System
The current system comprises a breakglass system at each exit. However, there is one bell for each building and they are not linked. To compensate for this there is a smoke alarm system that is interlined across both buildings by 10 detectors.
Mobile Phones
Email Setting Calander Settings
Plant & Equipment Register
Christmas Shutdown Procedure
A list of activities that should be implemented before a prolonged shutdown period to avoid any risks to machinery or the building.
Training Guide
Emergency Questions
Recoding Opening Stock
Opening Stock is used to represent Stock held in the building. We have to recode all items in opening stock to cost of sale first. 1. Under the Accounting Menu > Find and recode 2. Select the Find and Record button 3. Click add a condition and "Acco...
DX Courier Deliveries
DX Contacts Who Department Email Phone Paul Bernstein Local Customer Service Paul.Bernstein@dxdelivery.com 0333 241 5065 Clark Nelson Local General Manager clark.nelson@dxdelivery.com 07703882323 DX Tracking Details Depot: 69 Account Number: 9...
Server 1 and 2
Server 1 and 2 are both Proxmox instances in a quorum. A quorum shares resources as if it were one server allowing instances to be transferred instantly between multiple servers. LCX Containers ID Service What is it? IP Address 103 Elasticsearch Searc...
Other Hardware
Hardware Physical Location IP Address Smart Switch 1 Switch box in small office downstairs Smart Switch 2 Server Rack Printing Switch 1 Printing room under desk Printing Switch 2 Printing room behind Mimaki Google Wifi 1 Server Rack Goog...
MaticTrack
Matic Track isn't loading. Error 28 Can't Dispatch Goods Can't Upload Artwork/Files Next Day Posters Not Syncing Queue isn't Processing Files / Queue is Stuck Can't Search in CRM
Phone System
All Lines are Busy when phoning out Can't get online Can't phone into building
File Storage
Can't Access Files Accidentally Deleted a File
VPN
Can't Access VPN
Other Issues
Can't Connect to RocketChat Can't Connect to Zammad, RocketChat or MaticTrack Can't Send Emails From Zammad Can't Send Emails from Matic Track
DPD Courier Deliveries
DPD Contacts Who Department Email Phone Joy Account Manager 0121 275 7384 Platinum Service Customer Service platinum@dpdgroup.co.uk 01212754815 DPD Euro Central direct number 0141 4780739 DPD System Details DPD's Booking and tracking system is ...
Pole Pockets
How to Calculate Required Pocket Size for a Pole You need to the know the diameter of the pole in millimetres. Pole Diameter Pocket Size Formula Minimum Pocket Size = ((2*π*(Diameter / 2))/2) + 5 So for a 35mm Diameter pole... ((2*3.14*(35 / 2))/...
Android Application
Android application is located here for installation: matic.chat.android.apk
User Management
YOU MUST BE AN ADMINISTRATOR TO ADD OR EDIT USERS How to Add a User Go to the admin panel Click your Profile icon at the top left of the screen Then click Administration Click "Users" Click "New" Enter the new UserName The users name Usernam...
General Usage
Sending Private Messages You can send 1 to 1 messages to other users by searching for users in the directory Select the users Tab Search for the users name in the search bar Select the user A chat will appear on the left to represent your conversation Re...
Employee Handbook
EMPLOYEE HANDBOOK Date: January 2018 Revision Date: January 2019 CONTENTS SECTION 1: Overview. 4 SECTION 2: About The Company. 6 2.1. ...
Dentist and Doctors Appointments
Dentist and Doctors appointments need to be taken as unpaid time or holidays. Time can be made up at Manager's discretion. Emergency Doctors/Dentists appointments should be notified to your manager.
Troubleshooting Summa Plotter
Onyx Thrive CutCenter won't send files to plotter Problem When clicking Cut Now nothing happens Solution Make sure plotter USB is plugged in correctly Check that Summa Cutter Control can see and communicate with Plotter Check the Port that the Summa ...
Troubleshooting
There's a Pink Cut Line in the Print that's supposed to be a cut line THIS SOLUTION WILL ONLY WORK IF THERE IS A RECTANGLE AROUND THE PRINT Locate the PRINT FILE Open the CUT FILE in Zund Editor Go to File > Add to Job Select the print file Delete all ...
Company Details on Headed Paper
Company Details - Headed Paper.pdf
Company Details - Copy and Pasteable
Bank Account Information, VAT Number, EORI. EORI GB878098854000 Company Details.pdf