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Operational Minutes - 2023-04-14

Meetings

Overview Title: Weekly Operations Meeting Reason: Standard Operations Meeting Total Time: ...

Updated 1 year ago by Admin

Influencers Agenda = 2023-04-12

Meetings

Overview Title: Fortnightly Managerial Meeting Reason: Standard Managerial Meeting Total Tim...

Updated 1 year ago by Admin

New Customer Onboarding

Customer Journeys

Description New Customer Onboarding Cycle is split into three customer journeys. New Registrati...

Updated 1 year ago by Admin

Operational Minutes - 2023-03-31

Meetings

Overview Title: Weekly Operations Meeting Reason: Standard Operations Meeting Total Time: ...

Updated 2 years ago by Admin

Operational Minutes Template

Meetings

Overview Title: Weekly Operations Meeting Reason: Standard Operations Meeting Total Time: ...

Updated 2 years ago by Admin

The Big Box

Samples

The big box is made up of the following samples No. Category Media Notes Designed? 1 Ban...

Updated 2 years ago by Admin

Order Process

Customer Journeys

This journey is used to map a customers interaction when an order is placed.

Updated 2 years ago by Admin

Lapsed Customers

Customer Journeys

Key Contact A member of a company Never Ordered Whether the company that the contact is a mem...

Updated 2 years ago by Admin

Quotation Journey

Customer Journeys

The quotation lifecycle journey beings once a quote has been emailed to a customer.   Customers ...

Updated 2 years ago by Admin

Terms

Terminology

Term Meaning Registration Someone who has signed up but not purchased Potential Someone who ...

Updated 2 years ago by Admin

Email Images - Sendy

Marketing Imagery

Header - 630px x 80px Main Image - 630px x 418px Blog - 630px x ( 150?) Product Image - 283px ...

Updated 2 years ago by Richard McCombe

Dashboard

Emails Using Sendy Basic Guide

http://emails.maticmedia.co.uk/sendy/ See vault for access details.

Updated 2 years ago by Richard McCombe

Accessing Magisto

Magisto

user: Richard@maticmedia.co.uk See vault: https://vault.maticmedia.co.uk/#/

Updated 2 years ago by Richard McCombe

Commercial Insurance

Insurance

Laurie Ross - 0141 266 0007 To make a claim:  1.  Call the number above 2. www.laurieross.com/...

Updated 2 years ago by Richard McCombe

Director's Insurance

Insurance

Updated 2 years ago by Richard McCombe

Fleet Insurance

Insurance

Laurie Ross - 0141 266 0007 To make a claim:  1.  Call the number above 2. www.laurieross.com/...

Updated 2 years ago by Richard McCombe

List of Keyholders

Keyholders

Person Date Received Robert McCombe ? Adrian McCombe ? Richard McCombe ? Kelly Power ? ...

Updated 2 years ago by Admin

Responding to a Complaint

Complaint Procedure Types of Complaints

Customer Complaints 1 - GENERAL QUALITY - Quality issue - Quality of Colour - Edging / Laminat...

Updated 2 years ago by Frances McCorry

Blast Off / Sensory Path Marketing Assets

Blast Off - Sensory Paths/Pathways

Exhibition StandM:\Generic Files\2019\Marketing Activity\Don't Walk In The Hall\Exhibition Video...

Updated 2 years ago by Patrick Spencer

Royal Mail Click & Drop

Managing Couriers

AKA Pack and Send Go to:Dashboard - Click & Drop (royalmail.com) Log in withUsername robert@ma...

Updated 2 years ago by Admin