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9.1 Monitoring, Measurement, Analysis & Evaluation

ISO 9001:2015 9. Performance Evaluation

Overview The purpose of this procedure is to ensure that all product manufactured by the Company...

Updated 2 years ago by Admin

10. Improvement

ISO 9001:2015

Corrective Action All staff are responsible for raising Corrective Action requests. Final respo...

Updated 2 years ago by Admin

Specification Document & Requirements

ISO 9001:2015

Overview Document link below contains the ISO 9001:2015 specification requirements. ISO9001-201...

Updated 2 years ago by Admin

Previous Version

ISO 9001:2015

Overview Previous documentation can be found on the Nethdd under H&S and Quality folder in Matic...

Updated 2 years ago by Admin

Specification Requirements

ISO 9001:2015 8. Operation

8 Operation 8.1 Operational planning and control The organization shall plan, implement and con...

Updated 2 years ago by Admin

Apprenticeships Through NLC (Grant)

Recruitment

North Lanarkshire Council (correct at May 2023) can offer grant support for recruitment (50% NMW ...

Updated 2 years ago by Richard McCombe

Packmage Online Box Creator

Packaging

1. Go to https://online.packmage.com/ 2. Username and password is in vault

Updated 2 years ago by Admin

Operational Minutes - 2023-04-21

Meetings

Overview Title: Weekly Operations Meeting Reason: Standard Operations Meeting Total Time: ...

Updated 2 years ago by Admin

DX Courier Deliveries

Managing Couriers

DX Contacts Who Department Email Phone Paul Bernstein Local Customer Service Paul.Bernstei...

Updated 2 years ago by Admin

Operational Minutes - 2023-04-14

Meetings

Overview Title: Weekly Operations Meeting Reason: Standard Operations Meeting Total Time: ...

Updated 2 years ago by Admin

Influencers Agenda = 2023-04-12

Meetings

Overview Title: Fortnightly Managerial Meeting Reason: Standard Managerial Meeting Total Tim...

Updated 2 years ago by Admin

New Customer Onboarding

Customer Journeys

Description New Customer Onboarding Cycle is split into three customer journeys. New Registrati...

Updated 2 years ago by Admin

Operational Minutes - 2023-03-31

Meetings

Overview Title: Weekly Operations Meeting Reason: Standard Operations Meeting Total Time: ...

Updated 2 years ago by Admin

Operational Minutes Template

Meetings

Overview Title: Weekly Operations Meeting Reason: Standard Operations Meeting Total Time: ...

Updated 2 years ago by Admin

The Big Box

Samples

The big box is made up of the following samples No. Category Media Notes Designed? 1 Ban...

Updated 2 years ago by Admin

Order Process

Customer Journeys

This journey is used to map a customers interaction when an order is placed.

Updated 2 years ago by Admin

Lapsed Customers

Customer Journeys

Key Contact A member of a company Never Ordered Whether the company that the contact is a mem...

Updated 2 years ago by Admin

Quotation Journey

Customer Journeys

The quotation lifecycle journey beings once a quote has been emailed to a customer.   Customers ...

Updated 2 years ago by Admin

Terms

Terminology

Term Meaning Registration Someone who has signed up but not purchased Potential Someone who ...

Updated 2 years ago by Admin

Email Images - Sendy

Marketing Imagery

Header - 630px x 80px Main Image - 630px x 418px Blog - 630px x ( 150?) Product Image - 283px ...

Updated 2 years ago by Richard McCombe