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Responding to a Complaint

Complaint Procedure Types of Complaints

Customer Complaints 1 - GENERAL QUALITY - Quality issue - Quality of Colour - Edging / Laminat...

Updated 2 years ago by Frances McCorry

Blast Off / Sensory Path Marketing Assets

Blast Off - Sensory Paths/Pathways

Exhibition StandM:\Generic Files\2019\Marketing Activity\Don't Walk In The Hall\Exhibition Video...

Updated 2 years ago by Patrick Spencer

Royal Mail Click & Drop

Managing Couriers

AKA Pack and Send Go to:Dashboard - Click & Drop (royalmail.com) Log in withUsername robert@ma...

Updated 2 years ago by Admin

Tawk Live

Tawk (Live Chat)

Log into the chat with your email and password  You will see the Home Page - see Image A     I...

Updated 2 years ago by Patrick Spencer

Expenses Procedure

Expenses

The below flowchart shows the procedure for getting expenses paid. Expenses are paid at the end ...

Updated 2 years ago by Admin

DX COURIERS Organising Collections

Managing Couriers

1. Log in to DX Online Services (Instructions Here) 2. Click on heading then click on  3. Fil...

Updated 2 years ago by Admin

Expenses Template

Expenses

Expenses.xlsx

Updated 2 years ago by Admin

Diagnosing Heating Problems

Heating Systems

Overview The heating systems for the buildings are 2 separate systems.  Each unit consists of: ...

Updated 2 years ago by Richard McCombe

REPEAT ORDER

Order Management

1.Click on order you want to repeat then click view cart  then click on Cart View so that you ...

Updated 2 years ago by Patrick Spencer

Organisational Chart

ISO 9001

Updated 2 years ago by Admin

Sewing a Barrier Jacket

Juki Sewing Machine

The finished barrier jacket should look like this. Spread the material out - with the wron...

Updated 2 years ago by Lesley

Bulk Uploading Artwork

Artwork Management

Got a pdf with multiple pages of different sizes you need uploaded and allocated to multiple diff...

Updated 2 years ago by Admin

Setting up artwork with White Ink

Artwork Management

How to add White Ink to a Print Job... White ink jobs are setup on the same file as your artwork...

Updated 2 years ago by Matt Parris

Sewing a Standard Hem (Double Fold)

Juki Sewing Machine

1. Use the 10mm hemming guide above. 2. Insert the screw at the back of the guide into the...

Updated 2 years ago by Lesley

Support Procedure & Contacts

Juki Sewing Machine

Updated 2 years ago by Admin

Sewing Elastic

Juki Sewing Machine

Updated 2 years ago by Admin

Sewing Velcro

Juki Sewing Machine

Updated 2 years ago by Admin

Sewing Kedar

Juki Sewing Machine

Updated 2 years ago by Admin

Tacking (Front and Back)

Juki Sewing Machine

Reverse feed stitching or back tacking is when the sewing machine makes a few reverse stitches at...

Updated 2 years ago by Lesley

Thread Types

Juki Sewing Machine

Monofilament - clear thread used for sewing elastic on to feather flags 60s bonded nylon white/b...

Updated 2 years ago by Lesley