Skip to main content
Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

257 total results found

IVR

Phone System (FreePBX, CRM Phone)

The IVR is managed in FreePBX on this page...FreePBX Administration (maticmedia.co.uk)

Extensions

Phone System (FreePBX, CRM Phone)

Extensions are managed via FreePBX Administration (maticmedia.co.uk) Current Extensions A list of extensions and passwords are available in the Vault. Setting Up an Extension for use within CRM The following settings must be set for an extension to work wi...

CRM Phone Usage

Phone System (FreePBX, CRM Phone)

Setting Extension Up in CRM Log in to the CRM Click the cog item in the top right hand side of the CRM Click Settings On the left hand menu select Phone You will be asked to give permission for your microphone to be used.   You must select yes ...

SoftPhone Usage

Phone System (FreePBX, CRM Phone)

FreePBX Reporting

Phone System (FreePBX, CRM Phone)

Video App Settings

Video System & DVR System

App SuperLive Plus Host dvr.maticmedia.co.uk Port 83 Username richard Password in vault

Credit Application Procedure

Credit Control

Overview This overviews the process for credit applications data collection, approval and rejection. Including the workflow, documentation, tracking and communication templates. Current Credit Controllers Robert McCombe robert@maticmedia.co.uk Richard McC...

Sickness & Illness & Unauthorised Absences Procedure

Attendance & Holidays

Overview This overviews the procedure for unexpected absence in regards to to reporting, recording and analysis. Process & Workflow Steps Reporting Sickness Sickness should be reported to your manager / supervisor at earliest opportunity.  Reporting sho...

All Questions

Generic Questions

What's the widest we print? 3.2m UV 1.8m Dye Sublimation 1.6m Vinyl 3m x 2m Direct to Board Check available sheet sizes What's the weight of our roll materials? Mesh Banner 340gsm PVC/Polyester mesh Airmesh 130gsm 100% Polyester ...

Aged Debt Procedure

Credit Control

Overview This overviews the process for aged debt management at 30 Days 60 Days 90 Days 120 Days Current Aged Debt Owners Robert McCombe robert@maticmedia.co.uk MaryRose McCombe maryrose@maticmedia.co.uk Aged Debt Report The aged debt report is ava...

Procedure Overview Template

Generic Onboarding

Overview Description Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla malesuada sed quam eu sodales. Cras vel venenatis tortor. Maecenas dolor elit, molestie vel facilisis in, consequat quis lacus. Integer eu purus nisl. Nunc imperdiet orci quis...

Cleaning Toilet Procedure

Procedures

Overview Description This shows the procedure for cleaning any of the toilets in 9 or 11 Hagmill road. Details Location 9 / 11 Hagmill Road Occurrence Daily Procedure Creator Robert Procedure Owner Robert Last Reviewed 30/10/2023 Steps Step 1 Cl...

Milk Reordering Process

Procedures

Overview Description Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nulla malesuada sed quam eu sodales. Cras vel venenatis tortor. Maecenas dolor elit, molestie vel facilisis in, consequat quis lacus. Integer eu purus nisl. Nunc imperdiet orci quis...

Cleaning Toilet Procedure

Procedures

Overview Description For cleaning all toilets in unit 9 and 11 Details Location 9 and 11 Occurrence Daily Procedure Creator Robert Procedure Owner Robert Last Reviewed 30/10/2023 Steps Step 1 Clean around toilet bowel Step 2 Description of s...

Lifting Equipment LOLERs

Plant & Equipment Register

Equipment Certificate Renewal Date Forklift Truck Nov 29, Doc 2.pdf 29/11/2024 Pallet Truck 1 29/11/2024 Pallet Truck 2 29/11/2024 Media Lifter 29/11/2024

Control of Contractors

Procedures

Version Control Date: 03/01/2021 Approved By Richard McCombe Authors Robert McCombe Richard McCombe Keywords Contractors, health, safety, Health and Safety Executive, HSE Last Reviewed 05/01/2024 by Robert McCombe ...

Checklist

Training Guide

Category Training Description Systems MaticTrack Systems CRM Systems Phone Calls Systems Zammad (Ticket System) Systems Live Chat (Tawk) Couriers UPS Couriers DX Couriers DPD Processe...