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PAT Testing Documents

Company Details

PAT Testing 2022.pdf

EICR Cert

Company Details

EICR Cert 2022.pdf

Contents

ISO 9001

Quality Procedure Manual Audit Report Management Meetings (Directors Meetings Minutes) Customer Satisfaction Surveys Plant & Equipment Register Printer Audits Measuring Device Audits Supplier Audits Stock Management Training & Training Matrix Healt...

Quality Procedure Manual

ISO 9001

Quality Procedure Manual - MATIC MEDIA QPM 2019.docxQuality Assurance Manual - MATIC MEDIA QAM 2019.docx

Quote Creation

Quotation Management

Log into MaticTrack Go to Sales > New Quote Enter the customer name in the field If it is a new customer click "Add New Customer" then follow the Customer Creation Process If the customer already exists select the customer Add a descript...

Very Displays Price List

Suppliers

https://www.verydisplays.com/wp-content/uploads/2024/07/Very-Displays_Product-Catalogue-July-2024-web-file.pdf

Website Imagery

Marketing Imagery

Home Page Carousel For Desktop Overall Image Dimensions 3512 x 450 Bleed Area for Standard Screens 1920 x 1080 Safe Area - Actual Visual Block 1460 x 430 Copy and paste template image below and design on top. Template For Tablet Overall Image Dime...

Bulk Uploading Artwork

Artwork Management

Got a pdf with multiple pages of different sizes you need uploaded and allocated to multiple different quote items? This is what the Bulk Upload Artwork function is for.  What does it do... Takes a PDF with multiple pages Tries to allocate artwork based on...

Organisational Chart

ISO 9001

Expenses Template

Expenses

Expenses.xlsx

Expenses Procedure

Expenses

The below flowchart shows the procedure for getting expenses paid. Expenses are paid at the end of the month in your wage slip.  Expenses over £100 will be paid within 2 days of the expenses spreadsheet being provided.

Royal Mail Click & Drop

Managing Couriers

AKA Pack and Send Go to:Dashboard - Click & Drop (royalmail.com) Log in withUsername robert@maticmedia.co.uk Password ser9Vant Enter Address Click Create order and Apply Postage Pay with PAYPAL account

Printer Won't Print (Desktop e.g. Xerox)

Troubleshooting IT Issues

Error 041-341 Remove toner cartridges and ethernet cable. Turn off machine and turn back on after 45 seconds. Error 016-748 You need to reinstall the firmware using Xerox Desktop Print Experience to the latest firmware. Other Troubleshooting If you try an...

List of Keyholders

Keyholders

Person Date Received Robert McCombe ? Adrian McCombe ? Richard McCombe ? Kelly Power ? Andy Roddie ? Jamie Mallon ? Graham Halley ? Stephen Murphy ?

CRM / Matictrack Aged Debt Screen

Aged Debt

Direct Link: https://crm.maticmedia.co.uk/reports/aged-debt Access via menu:

Lapsed Customers

Customer Journeys

Key Contact A member of a company Never Ordered Whether the company that the contact is a member of has ever placed an order Diagram

New Customer Onboarding

Customer Journeys

Description New Customer Onboarding Cycle is split into three customer journeys. New Registration This journey covers the system automation from the first week of a customers data entry into the MaticTrack.  It also kick starts the the two follow on journey...

Terms

Terminology

Term Meaning Registration Someone who has signed up but not purchased Potential Someone who has purchased once Customer Someone who has purchased 3 or more times Lapsed Potential Someone who has purchased before but not in the last 45 days Lapsed Cus...

Quotation Journey

Customer Journeys

The quotation lifecycle journey beings once a quote has been emailed to a customer.   Customers can be removed from automatic quote chase ups by adding them to the Marketing List (QUOTATION LIFECYCLE DISABLE)  

Order Process

Customer Journeys

This journey is used to map a customers interaction when an order is placed.