Checklist
| Category | Training | Description |
| Systems | MaticTrack | |
| Systems | CRM | |
| Systems | Phone Calls | |
| Systems | Zammad (Ticket System) | |
| Systems | Live Chat (Tawk) | |
| Couriers | UPS | |
| Couriers | DX | |
| Couriers | DPD | |
| Processes | Orders | |
| Processes | Complaints | |
| Processes | Samples | |
| Processes | Artwork - Standard | |
| Processes | Artwork - Extra Finishing | |
| Quotation | Standard Quotes | |
| Quotation | Graphic Warehouse | |
| Quotation | Bespoke Quotes |