# Training Guide

# Checklist

<table border="1" id="bkmrk-category-training-de" style="border-collapse: collapse; width: 100%; height: 506.547px;"><tbody><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">**Category**</td><td style="width: 24.9691%; height: 29.7969px;">**Training**</td><td style="width: 50.0618%; height: 29.7969px;">**Description**</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Systems</td><td style="width: 24.9691%; height: 29.7969px;">MaticTrack</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Systems</td><td style="width: 24.9691%; height: 29.7969px;">CRM</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Systems</td><td style="width: 24.9691%; height: 29.7969px;">Phone Calls</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Systems</td><td style="width: 24.9691%; height: 29.7969px;">Zammad (Ticket System)</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Systems</td><td style="width: 24.9691%; height: 29.7969px;">Live Chat (Tawk)</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Couriers</td><td style="width: 24.9691%; height: 29.7969px;">UPS</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Couriers</td><td style="width: 24.9691%; height: 29.7969px;">DX</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Couriers</td><td style="width: 24.9691%; height: 29.7969px;">DPD</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Processes</td><td style="width: 24.9691%; height: 29.7969px;">Orders</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Processes</td><td style="width: 24.9691%; height: 29.7969px;">Complaints</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Processes</td><td style="width: 24.9691%; height: 29.7969px;">Samples</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Processes</td><td style="width: 24.9691%; height: 29.7969px;">Artwork - Standard</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Processes</td><td style="width: 24.9691%; height: 29.7969px;">Artwork - Extra Finishing</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Quotation</td><td style="width: 24.9691%; height: 29.7969px;">Standard Quotes</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Quotation</td><td style="width: 24.9691%; height: 29.7969px;">Graphic Warehouse</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr><tr style="height: 29.7969px;"><td style="width: 24.9691%; height: 29.7969px;">Quotation</td><td style="width: 24.9691%; height: 29.7969px;">Bespoke Quotes</td><td style="width: 50.0618%; height: 29.7969px;">  
</td></tr></tbody></table>