New Page Search for www.tawk.to and log inĀ  - with your email address and password. Customers access 'The Chat' through the website - you will receive a notification when the customer is looking for advise. The notification will come through your headset. This site is also a good way to monitor how many customers are currently online. Customer on line - How to answer request /send message General Responses Contact email direction Whisper Tab Use of emojiis Closing the chat