# New Page

Search for [www.tawk.to](http://www.tawk.to) and log in - with your email address and password.

[![image-1697530683533.png](https://manual.maticmedia.co.uk/uploads/images/gallery/2023-10/scaled-1680-/image-1697530683533.png)](https://manual.maticmedia.co.uk/uploads/images/gallery/2023-10/image-1697530683533.png)

[![image-1697530717251.png](https://manual.maticmedia.co.uk/uploads/images/gallery/2023-10/scaled-1680-/image-1697530717251.png)](https://manual.maticmedia.co.uk/uploads/images/gallery/2023-10/image-1697530717251.png)

Customers access 'The Chat' through the website - you will receive a notification when the customer is looking for advise.

The notification will come through your headset.

This site is also a good way to monitor how many customers are currently online.

Customer on line -

How to answer request /send message

General Responses

Contact email direction

Whisper Tab

Use of emojiis

Closing the chat