Troubleshooting Summa Plotter

Onyx Thrive CutCenter won't send files to plotter

Problem

When clicking Cut Now nothing happens
image-1652874311000.png

Solution

  1. Make sure plotter USB is plugged in correctly
  2. Check that Summa Cutter Control can see and communicate with Plotter

    image-1652874472527.png

  3. Check the Port that the Summa is on

    image-1652874612306.png

    image-1652874640222.png


  4. Match the port in Onyx Thrive to the one in Summa Cutter Control

    image-1652874672371.png

    image-1652874700786.png

    image-1652874746174.png

    image-1652874781556.png


  5. MAKE SURE YOU CLOSE DOWN SUMMA PLOTTER CONTROL

Revision #1
Created 18 May 2022 11:43:25 by Admin
Updated 18 May 2022 11:53:29 by Admin