# Searching For Orders

To search for an order - you will need the Quote Reference or a WEB reference.

Online orders will begin with **WEB** followed by numbers

Quote numbers will begin with a **QUO**: followed by numbers

Next Day Poster Orders will begin with **NDP**/ followed by numbers.

If it is an **Order** you are tracing - Select SALES / Shop Sales / Orders

[![image-1714559831072.png](https://manual.maticmedia.co.uk/uploads/images/gallery/2024-05/scaled-1680-/image-1714559831072.png)](https://manual.maticmedia.co.uk/uploads/images/gallery/2024-05/image-1714559831072.png)

This will bring up the order screen - Add your ref number to the top bar on the right hand side and hit enter -

[![image-1714560035714.png](https://manual.maticmedia.co.uk/uploads/images/gallery/2024-05/scaled-1680-/image-1714560035714.png)](https://manual.maticmedia.co.uk/uploads/images/gallery/2024-05/image-1714560035714.png)

If it is a **Quote** you are tracing - Select Sales / Search Quote / this will bring up this screen

[![image-1714560128819.png](https://manual.maticmedia.co.uk/uploads/images/gallery/2024-05/scaled-1680-/image-1714560128819.png)](https://manual.maticmedia.co.uk/uploads/images/gallery/2024-05/image-1714560128819.png)

Ad din the ref number and click search.

Make sure there are no spaces when you add the number, etc otherwise the search wont work.