# Operational Minutes - 2023-04-14

### Overview

<table border="1" id="bkmrk-title%3A-weekly-operat" style="border-collapse: collapse; width: 100%;"><tbody><tr><td style="width: 16.4609%;">**Title:**</td><td style="width: 83.6214%;">Weekly Operations Meeting</td></tr><tr><td style="width: 16.4609%;">**Reason:**</td><td style="width: 83.6214%;">Standard Operations Meeting</td></tr><tr><td style="width: 16.4609%;">**Total Time:**</td><td style="width: 83.6214%;">  
</td></tr><tr><td style="width: 16.4609%;">**Location:**</td><td style="width: 83.6214%;">  
</td></tr><tr><td style="width: 16.4609%;">**Held By:**</td><td style="width: 83.6214%;">Robert McCombe</td></tr><tr><td style="width: 16.4609%;">**Attendees:**</td><td style="width: 83.6214%;">Kelly Power, Andy Roddie</td></tr></tbody></table>

### Weekly Key Performance Indicator Reviews

Available here: [Operations KPI Report - MaticTrack (maticmedia.co.uk)](https://crm.maticmedia.co.uk/reports/operations/kpis)

#### Review each metric below

- Performance Metrics
- External Wastages
- Internal Wastages

### Trending Patterns

<table border="1" id="bkmrk-issues-cause-solutio" style="border-collapse: collapse; width: 100%;"><tbody><tr><td style="width: 22.8583%;">**Issues**</td><td style="width: 27.6771%;">**Cause**</td><td style="width: 19.1516%;">**Solution**</td><td style="width: 16.4333%;">**Action**</td><td style="width: 13.8385%;">**When**</td></tr><tr><td style="width: 22.8583%;">Ink Drips on Night Shift with Arizona</td><td style="width: 27.6771%;">Believe heads are not getting cleaned regular enough.</td><td style="width: 19.1516%;">Check heads hourly for cleanliness</td><td style="width: 16.4333%;">Kelly and Andy to speak to Steven</td><td style="width: 13.8385%;">Monday 3rd</td></tr><tr><td style="width: 22.8583%;">Double Sided Print not being run on Colorado</td><td style="width: 27.6771%;">No cause</td><td style="width: 19.1516%;">Add to manual on how to do and get each operator to do a test</td><td style="width: 16.4333%;">Get roll in, get job bag for each operator and use Graphic Warehouse Samples Artwork.</td><td style="width: 13.8385%;">Gary going to test</td></tr><tr><td style="width: 22.8583%;">Counts wrong on Dispatch</td><td style="width: 27.6771%;">Not being counted</td><td style="width: 19.1516%;">Add a software block on moving to next stage without coming quantities</td><td style="width: 16.4333%;">Robert to add to system</td><td style="width: 13.8385%;">End of April</td></tr><tr><td style="width: 22.8583%;">Bespoke tape not put on Linden orders</td><td style="width: 27.6771%;">No information displayed on job bags or dispatch</td><td style="width: 19.1516%;">Add to dispatch information as fixed note for customer</td><td style="width: 16.4333%;">Robert to add to system</td><td style="width: 13.8385%;">End of April</td></tr><tr><td style="width: 22.8583%;">1000 pound orders need date confirmation before releasing to customer</td><td style="width: 27.6771%;">System just shows a date for everything</td><td style="width: 19.1516%;">Robert to add to system</td><td style="width: 16.4333%;">Robert to add to system</td><td style="width: 13.8385%;">End of April</td></tr><tr><td style="width: 22.8583%;">Finishing time of nightshift</td><td style="width: 27.6771%;">Not working till 6.30 am</td><td style="width: 19.1516%;">Speak to nightshift</td><td style="width: 16.4333%;">Kelly and Andy to speak to nightshift ha ha</td><td style="width: 13.8385%;">**Completed**</td></tr><tr><td style="width: 22.8583%;">If changes are made to job bag rhey should be on MaticTrack as well (up to digital cutting)</td><td style="width: 27.6771%;">No body has been told to do this</td><td style="width: 19.1516%;">Tell them to do it</td><td style="width: 16.4333%;">Kelly and Andy will tell every on Monday am meeting</td><td style="width: 13.8385%;">**Completed**</td></tr><tr><td style="width: 22.8583%;">Kelly keeps getting contacted by nightshift or they are not problem solving the issue themselfs</td><td style="width: 27.6771%;">As per left</td><td style="width: 19.1516%;">Log all queries so we can categorise</td><td style="width: 16.4333%;">Everyone will have a think about this for the next meeting</td><td style="width: 13.8385%;">Friday 7th</td></tr></tbody></table>

### Staffing Reviews

<table border="1" id="bkmrk-employee-training-cu" style="border-collapse: collapse; width: 100%; height: 357.5px;"><tbody><tr style="height: 29.7917px;"><td style="width: 21.2608%; height: 29.7917px;">**Employee**</td><td style="width: 16.44%; height: 29.7917px;">**Training**</td><td style="width: 31.1496%; height: 29.7917px;">**Current 90 Day Progress**</td><td style="width: 31.1496%; height: 29.7917px;">**Notes**</td></tr><tr style="height: 29.7917px;"><td style="width: 21.2608%; height: 29.7917px;">Kelly Power</td><td style="width: 16.44%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">  
</td></tr><tr style="height: 29.7917px;"><td style="width: 21.2608%; height: 29.7917px;">Andy Roddie</td><td style="width: 16.44%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">Do job description</td></tr><tr style="height: 29.7917px;"><td style="width: 21.2608%; height: 29.7917px;">Gary Leckie</td><td style="width: 16.44%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">  
</td></tr><tr style="height: 29.7917px;"><td style="width: 21.2608%; height: 29.7917px;">Megan Buchanan</td><td style="width: 16.44%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">No stepping up to plate</td></tr><tr style="height: 29.7917px;"><td style="width: 21.2608%; height: 29.7917px;">Jason Todd</td><td style="width: 16.44%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">Slow, Overprocesses</td></tr><tr style="height: 29.7917px;"><td style="width: 21.2608%; height: 29.7917px;">Matthew Parris</td><td style="width: 16.44%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">Bad memory issues, might need a routine, might need some problem solving review</td></tr><tr style="height: 29.7917px;"><td style="width: 21.2608%; height: 29.7917px;">Lewis Grierson</td><td style="width: 16.44%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">No stepping up to plate</td></tr><tr style="height: 29.7917px;"><td style="width: 21.2608%; height: 29.7917px;">Brendan Caldwell</td><td style="width: 16.44%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">Doing well</td></tr><tr style="height: 29.7917px;"><td style="width: 21.2608%; height: 29.7917px;">Graham Halley</td><td style="width: 16.44%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">Same as usual</td></tr><tr style="height: 29.7917px;"><td style="width: 21.2608%; height: 29.7917px;">Stephen Murphy</td><td style="width: 16.44%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">See trending issues</td></tr><tr style="height: 29.7917px;"><td style="width: 21.2608%; height: 29.7917px;">Michael Colon</td><td style="width: 16.44%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">  
</td><td style="width: 31.1496%; height: 29.7917px;">Look at permanently moving on to nightshift</td></tr></tbody></table>

### Plant &amp; Equipment Issues

<table border="1" id="bkmrk-plant-%26-equipment-is-0" style="border-collapse: collapse; width: 100%;"><tbody><tr><td style="width: 19.8929%;">**Plant &amp; Equipment**</td><td style="width: 30.1483%;">**Issue**</td><td style="width: 20.8814%;">**Status**</td><td style="width: 15.0805%;">**Owner**</td><td style="width: 14.0793%;">**Action**</td></tr><tr><td style="width: 19.8929%;">Eyeletter</td><td style="width: 30.1483%;">Eyelets miss firing</td><td style="width: 20.8814%;">Fixed - Andy ordering spare parts</td><td style="width: 15.0805%;">Andy</td><td style="width: 14.0793%;">Ordered new parts for eyeletter</td></tr><tr><td style="width: 19.8929%;">Fabric Printer</td><td style="width: 30.1483%;">Blue not printing correctly</td><td style="width: 20.8814%;">Fixed - Did 3 ink fills</td><td style="width: 15.0805%;">Gary</td><td style="width: 14.0793%;">Completed</td></tr><tr><td style="width: 19.8929%;">Fixation Unit</td><td style="width: 30.1483%;">Tension bar not moving up or down</td><td style="width: 20.8814%;">Awaiting Supplier Feedback</td><td style="width: 15.0805%;">Andy</td><td style="width: 14.0793%;">Get a service done</td></tr><tr><td style="width: 19.8929%;">Floor Eyeletter Number 2</td><td style="width: 30.1483%;">Needs assessed</td><td style="width: 20.8814%;">Broken</td><td style="width: 15.0805%;">Andy</td><td style="width: 14.0793%;">Do a review</td></tr><tr><td style="width: 19.8929%;">Screen for monitoring cameras</td><td style="width: 30.1483%;">Needs a screen</td><td style="width: 20.8814%;">  
</td><td style="width: 15.0805%;">Robert</td><td style="width: 14.0793%;">End of April</td></tr></tbody></table>

### Improvements

<table border="1" id="bkmrk-improvement-current-" style="border-collapse: collapse; width: 100%; height: 29.7969px;"><tbody><tr style="height: 29.7969px;"><td style="width: 50.0618%; height: 29.7969px;">**Improvement**</td><td style="width: 24.9691%; height: 29.7969px;">**Current Status**</td><td style="width: 24.9691%; height: 29.7969px;">**Updates Since Last Meeting**</td></tr><tr><td style="width: 50.0618%;">  
</td><td style="width: 24.9691%;">  
</td><td style="width: 24.9691%;">  
</td></tr></tbody></table>