# Managing Couriers
# DX Courier Deliveries
### DX Contacts
| **Who** | **Department** | **Email** | **Phone** |
| Paul Bernstein | Local Customer Service | Paul.Bernstein@dxdelivery.com | 0333 241 5065 |
| Clark Nelson | Local General Manager | clark.nelson@dxdelivery.com | 07703882323 |
### DX Tracking Details
| Depot: 69
Account Number: 93015542
PW: 121314
|
|
| **Link to tracker page:** | https://www.dxfreight.co.uk/logon/default.aspx
|
###
### Creating a Manual Consigment
1. Log in to Dispatch Manager above
2. Click on Create Consignment
3. Enter Consignment Details
### Booking a There to Here Delivery, There to There Delivery (Pick up from customer, delivery to another address)
See here on instructions on how to book here to there collections.
[DX COURIERS Organising...](https://manual.maticmedia.co.uk/books/managing-couriers/page/dx-couriers-organising-collections)
### Tracking Deliveries inside the Matic Track
TODO
### Tracking Deliveries on DX's Website
TODO
# DPD Courier Deliveries
### DPD Contacts
| **Who** | **Department** | **Email** | **Phone** |
| Joy | Account Manager |
| 0121 275 7384 |
| Platinum Service | Customer Service | platinum@dpdgroup.co.uk | 01212754815 |
### DPD Euro Central direct number 0141 4780739
### DPD System Details
DPD's Booking and tracking system is available here: [https://www.dpd.co.uk/umslogon/public/doLogon.do](https://www.dpd.co.uk/umslogon/public/doLogon.do)
Login information is stored in **Courier Details collection** in the **[Password Vault](https://manual.maticmedia.co.uk/books/security/page/password-manager "Password Manager").**
### Manually Booking on Delivery's on DPD's System
TODO
### Booking a There to Here Delivery, There to There Delivery (Pick up from customer, delivery to another address)
TODO
### International Fees
| **Country** | **Zone** | **Classic Rate** | **Express Pak Rates** |
| Germany | 1 | £9.84 | £8.51 |
| France | 1 | £11.63 | £10.35 |
| Netherlands | 1 | £9.20 | £8.44 |
| Belgium | 1 | £9.10 | £8.65 |
| Luxembourg | 1 | £9.71 | £9.10 |
| Austria | 2 | £11.91 | £9.98 |
| Denmark | 2 | £13.36 | £11.87 |
| Switzerland | 2 | £13.26 | £12.04 |
| Czech Republic | 3 | £10.95 | £9.50 |
| Italy | 3 | £13.26 | £12.21 |
| Slovakia | 3 | £12.37 | £9.55 |
| Spain | 3 | £12.75 | £10.42 |
| Finland | 4 | £19.68 | £16.69 |
| Portugal | 4 | £13.91 | £10.38 |
| Sweden | 4 | £16.10 | £13.78 |
| Poland | 4 | £11.87 | £9.90 |
| Estonia | 4 | £15.35 | £12.05 |
| Croatia | 4 | £19.03 | £15.20 |
| Hungary | 4 | £11.99 | £9.95 |
| Slovenia | 4 | £14.00 | £10.20 |
| Lithuania | 5 | £13.05 | £11.50 |
| Latvia | 5 | £14.26 | £12.50 |
| Norway | 5 | £20.98 | £17.98 |
| Iceland | 5 | £34.45 | £26.39 |
| Bulgaria | 5 | £20.24 | £15.94 |
| Romania | 5 | £19.65 | £16.01 |
| Greece | 5 | £24.38 | £18.47 |
### Exporting Goods / Delivery Outside the UK
#### Booking an Export On DPD
1\. Log on to mydpd
2\. Select 'Shipping' Along the top bar
3\. Select the country you are exporting good to
3\. Complete the address, contact name, email address and telephone number
4\. Click Customs Information Button
5\. We are the 'Exporter' so fill in the details with our address details
6\. Our EORI number is GB878098854000 / Our VAT number is 878098854
7\. On the Right-Hand side - fill in the following details -
Reason for Export - Sale
Shipping Freight - 0.00
8\. Complete the 'Importer' address details
9\. You will need to have the EORI number relating to the country you are exporting to along with the company vat number
10\. Click the 'Product Details' button
11\. This is a description of the goods we are Exporting - we need to add Commodity code
12\. Search this on google e.g - Commodity code for leaflets
13\. Enter the Commodity number, the number of parcels and the value of the order e.g £100
[Commodity code 4802690000: Other - UK Integrated Online Tariff - GOV.UK (trade-tariff.service.gov.uk)](https://www.trade-tariff.service.gov.uk/commodities/4802690000)
14\. Click 'Save' All being well, you will have the option to print the label and the Export documents.
Screen Shots -
[](https://manual.maticmedia.co.uk/uploads/images/gallery/2022-10/image-1665070893600.png)
[](https://manual.maticmedia.co.uk/uploads/images/gallery/2022-10/image-1665070871759.png)
TODO
##### Common Commodity Codes
Search for - commodity code for leaflets
##### EORI Number
GB878098854000
#### Editing an Export When in Transit
### Tracking DPD Deliveries inside the Matic Track
TODO
### Tracking Deliveries on DPD's Website
TODO
# DX COURIERS Organising Collections
1\. Log in to DX Online Services [(Instructions Here)](https://manual.maticmedia.co.uk/books/managing-couriers/page/dx-courier-deliveries "DX Courier Deliveries")
2\. Click on heading
then click on [](https://manual.maticmedia.co.uk/uploads/images/gallery/2022-12/image-1671461930084.png)
3\. Fill out form see example below
[](https://manual.maticmedia.co.uk/uploads/images/gallery/2022-12/image-1671462351934.png)
4\. Click on [ at bottom of page](https://manual.maticmedia.co.uk/uploads/images/gallery/2022-12/image-1671462385335.png)
That is your collection booked on now to DX Couriers
# Royal Mail Click & Drop
AKA Pack and Send
1. Go to:
[Dashboard - Click & Drop (royalmail.com)](https://business.parcel.royalmail.com/)
2. Log in with
| **Username** | robert@maticmedia.co.uk |
| **Password** | ser9Vant |
3. [](https://manual.maticmedia.co.uk/uploads/images/gallery/2023-01/image-1673262422139.png)
4. Enter Address
[](https://manual.maticmedia.co.uk/uploads/images/gallery/2023-01/image-1673262446864.png)
5. Click Create order and Apply Postage
6. Pay with PAYPAL account
# UPS Couriers
### UPS.com Logging In
1. Go to [https://www.ups.com/gb/en/Home.page](https://www.ups.com/gb/en/Home.page)
2. Use the log in details in the below table
| **Username** | 2V76A8 |
| **Password** | popcorn@001 |
### Contact Details
**Phone Number**: 03457 877 877
**Press 0 to go straight through to an operator**
### Tracking Deliveries
1. Log on to UPS.com as above
2. From the menu at the top select "Shipping"
[](https://manual.maticmedia.co.uk/uploads/images/gallery/2023-04/image-1682000544631.png)
3. From the sub menu select "Shipping History"
[](https://manual.maticmedia.co.uk/uploads/images/gallery/2023-04/image-1682000567028.png)
4. Find the shipping number and click it to track the consignment
[](https://manual.maticmedia.co.uk/uploads/images/gallery/2023-04/image-1682000626148.png)
5. [](https://manual.maticmedia.co.uk/uploads/images/gallery/2023-04/image-1682000643783.png)
### Creating a Manual Consignment
1. Go to UPS.com and log in
2. Click on the shipping menu
3. Select Create a Shipment
[](https://manual.maticmedia.co.uk/uploads/images/gallery/2023-04/image-1682000695505.png)
4. Enter the shipping details
5. Print Label
**THE PRICES SHOWN ARE NOT THE CORRECT PRICING FOR UPS, THESE ARE UPDATED AT INVOICING STAGE**
### Creating a There to Here Consignment (a Customer Collection)
1. As above but change the collection address, there is no extra fee for Collections.
### Pricing
|
| **1kg Single Box** | **5kg Single Box** | **10kg Single Box** | **20kg Single Box** | **2 Boxes at 20kg** | **10 Boxes at 200kg** | **Typical Transit Time** |
| **UK Standard** | 3.65 | 3.65 | 3.65 | 4.71 | 6.60 | 27.58 | Next Day |
| **UK Express Saver** | 5.90 | 5.90 | 5.93 | 8.02 | 11.80 | 59 | Pre 12 |
| **NI Standard** | 9.19 | 9.19 | 9.19 | 10.15 | 13.19 | 40.32 | Two Day |
| **NI Express Saver** | 5.90 | 5.90 | 5.93 | 8.02 | 11.80 | 59 | Pre 12 |
| **ROI** | 7.62 | 7.62 | 7.62 | 8.66 | 17.39 | 67.40 | Two Day |
| **ROI Express Saver** | 14.69 | 18.44 | 22.07 | 28.46 | 41.46 | 176.00 | Pre 12 |
| **Belgium & Holland**
| 7.86 | 7.7.86 | 7.86 | 9.27 | 17.98 | 70.10 | Two Day |
| **Belgium & Holland Express Saver**
| 14.69 | 18.44 | 22.07 | 28.46 | 41.46 | 176 | Next Day |
| **France & Germany**
| 8.10 | 8.10 | 8.10 | 9.17 | 17.35 | 70.70 | 2 to 3 Days |
| **France & Germany Express Saver**
| 10.76 | 13.79 | 17.93 | 23.74 | 36.15 | 158 | Next Day |
| **Italy & Spain**
| 8.69 | 8.69 | 8.69 | 10.07 | 20.55 | 80.10 | 3 working days |
| **Italy & Spain Express Saver**
| 13.28 | 15.94 | 22.13 | 31.80 | 51.86 | 244 | Next Working day |
| **United States Of America**
| 22.58 | 36.45 | 49.39 | 61.94 | 85.88 | 302 | 4 Working Days |
| **United States Of America Express Saver**
| 14.62 | 25.30 | 44.15 | 83.61 | 138.43 | 654.00 | 1 to 2 Working Days |
| **Canada** | 22.58 | 36.45 | 49.39 | 61.94 | 85.88 | 302 | 4 Working Days |
| **Canada Express Saver** | 18.27 | 29.37 | 39.44 | 57.66 | 95.47 | 452 | 2 to 3 Workings Days |