Managing Couriers

DX Courier Deliveries

DX Contacts

Who Department Email Phone
Paul Bernstein Local Customer Service Paul.Bernstein@dxdelivery.com 0333 241 5065
Clark Nelson Local General Manager clark.nelson@dxdelivery.com 07703882323

DX Tracking Details


Depot: 69

Account Number: 93015542

PW: 121314


Link to tracker page: https://www.dxfreight.co.uk/logon/default.aspx

 

Creating a Manual Consigment

  1. Log in to Dispatch Manager above
  2. Click on Create Consignment
  3. Enter Consignment Details

Booking a There to Here Delivery, There to There Delivery (Pick up from customer, delivery to another address)

See here on instructions on how to book here to there collections.

DX COURIERS Organising...

Tracking Deliveries inside the Matic Track

TODO

Tracking Deliveries on DX's Website

TODO



DPD Courier Deliveries

DPD Contacts

Who Department Email Phone
Joy Account Manager
0121 275 7384
Platinum Service Customer Service platinum@dpdgroup.co.uk 01212754815

DPD Euro Central direct number 0141 4780739

DPD System Details

DPD's Booking and tracking system is available here: https://www.dpd.co.uk/umslogon/public/doLogon.do

Login information is stored in Courier Details collection in the Password Vault.

Manually Booking on Delivery's on DPD's System

TODO

Booking a There to Here Delivery, There to There Delivery (Pick up from customer, delivery to another address)

TODO

International Fees

Country Zone Classic Rate Express Pak Rates
Germany 1 £9.84 £8.51
France 1 £11.63 £10.35
Netherlands 1 £9.20 £8.44
Belgium 1 £9.10 £8.65
Luxembourg 1 £9.71 £9.10
Austria 2 £11.91 £9.98
Denmark 2 £13.36 £11.87
Switzerland 2 £13.26 £12.04
Czech Republic 3 £10.95 £9.50
Italy 3 £13.26 £12.21
Slovakia 3 £12.37 £9.55
Spain 3 £12.75 £10.42
Finland 4 £19.68 £16.69
Portugal 4 £13.91 £10.38
Sweden 4 £16.10 £13.78
Poland 4 £11.87 £9.90
Estonia 4 £15.35 £12.05
Croatia 4 £19.03 £15.20
Hungary 4 £11.99 £9.95
Slovenia 4 £14.00 £10.20
Lithuania 5 £13.05 £11.50
Latvia 5 £14.26 £12.50
Norway 5 £20.98 £17.98
Iceland 5 £34.45 £26.39
Bulgaria 5 £20.24 £15.94
Romania 5 £19.65 £16.01
Greece 5 £24.38 £18.47

Exporting Goods / Delivery Outside the UK

Booking an Export On DPD

1. Log on to mydpd

2. Select 'Shipping' Along the top bar

3. Select the country you are exporting good to 

3. Complete the address, contact name, email address and telephone number

4. Click Customs Information Button

5. We are the 'Exporter' so fill in the details with our address details

6. Our EORI number is GB878098854000 / Our VAT number is 878098854

7. On the Right-Hand side - fill in the following details - 

   Reason for Export - Sale

   Shipping Freight - 0.00

8. Complete the 'Importer' address details 

9. You will need to have the EORI number relating to the country you are exporting to along with the company vat number

10. Click the 'Product Details' button 

11. This is a description of the goods we are Exporting - we need to add Commodity code

12.  Search this on google e.g - Commodity code for leaflets

13. Enter the Commodity number, the number of parcels and the value of the order e.g £100

Commodity code 4802690000: Other - UK Integrated Online Tariff - GOV.UK (trade-tariff.service.gov.uk)

14. Click 'Save' All being well, you will have the option to print the label and the Export documents.

Screen Shots -

image-1665070893600.png

image-1665070871759.png

TODO

Common Commodity Codes

Search for - commodity code for leaflets

EORI Number

GB878098854000

Editing an Export When in Transit

Tracking DPD Deliveries inside the Matic Track

TODO

Tracking Deliveries on DPD's Website

TODO

DX COURIERS Organising Collections

1. Log in to DX Online Services (Instructions Here)

2. Click on heading

then click on image-1671461930084.png

3. Fill out form see example below

image-1671462351934.png

4. Click on image-1671462385335.png at bottom of page

That is your collection booked on now to DX Couriers



Royal Mail Click & Drop

AKA Pack and Send

  1. Go to:
    Dashboard - Click & Drop (royalmail.com)

  2. Log in with
    Username robert@maticmedia.co.uk
    Password ser9Vant
  3. image-1673262422139.png

  4. Enter Address

    image-1673262446864.png


  5. Click Create order and Apply Postage

  6. Pay with PAYPAL account

UPS Couriers

UPS.com Logging In

  1. Go to https://www.ups.com/gb/en/Home.page
  2. Use the log in details in the below table
Username 2V76A8 
Password popcorn@001

Tracking Deliveries

  1. Log on to UPS.com as above
  2. From the menu at the top select "Shipping"

    image-1682000544631.png


  3. From the sub menu select "Shipping History"

    image-1682000567028.png


  4. Find the shipping number and click it to track the consignment

    image-1682000626148.png



  5. image-1682000643783.png

Creating a Manual Consignment

  1.  Go to UPS.com and log in
  2. Click on the shipping menu
  3. Select Create a Shipment

    image-1682000695505.png


  4. Enter the shipping details
  5. Print Label

THE PRICES SHOWN ARE NOT THE CORRECT PRICING FOR UPS, THESE ARE UPDATED AT INVOICING STAGE

Creating a There to Here Consignment (a Customer Collection)

  1. As above but change the collection address, there is no extra fee for Collections.

Pricing


1kg Single Box 5kg Single Box 10kg Single Box 20kg Single Box 2 Boxes at 20kg 10 Boxes at 200kg Typical Transit Time
UK Standard 3.65 3.65 3.65 4.71 6.60 27.58 Next Day
UK Express Saver 5.90 5.90 5.93 8.02 11.80 59 Pre 12
NI Standard 9.19 9.19 9.19 10.15 13.19 40.32 Two Day
NI Express Saver 5.90 5.90 5.93 8.02 11.80 59 Pre 12
ROI 7.62 7.62 7.62 8.66 17.39 67.40 Two Day
ROI Express Saver 14.69 18.44 22.07 28.46 41.46 176.00 Pre 12
Belgium & Holland
7.86 7.7.86 7.86 9.27 17.98 70.10 Two Day
Belgium & Holland Express Saver
14.69 18.44 22.07 28.46 41.46 176 Next Day
France & Germany
8.10 8.10 8.10 9.17 17.35 70.70 2 to 3 Days
France & Germany Express Saver
10.76 13.79 17.93 23.74 36.15 158 Next Day
Italy & Spain
8.69 8.69 8.69 10.07 20.55 80.10 3 working days
Italy & Spain Express Saver
13.28 15.94 22.13 31.80 51.86 244 Next Working day
United States Of America
22.58 36.45 49.39 61.94 85.88 302 4 Working Days
United States Of America Express Saver
14.62 25.30 44.15 83.61 138.43 654.00 1 to 2 Working Days
Canada 22.58 36.45 49.39 61.94 85.88 302 4 Working Days
Canada Express Saver 18.27 29.37 39.44 57.66 95.47 452 2 to 3 Workings Days