8.1 Operation Planning & Control

Overview

In planning product realization, the Company will determine the following, as appropriate :-

  1. quality plans in the form of Job Bags will be issued for every job detailing all aspects of the process;
  2. ensure that all activities associated with Process Control are planned and carried out in such a way under controlled conditions;
  3. documents and records of such processes will be kept for a period of two years;
  4. show the current inspection and test status of all goods within the Company.

Operational Component Workflow

Definitions

Enquiry

An enquiry is an initial enquiry received by a customer, this is not a required step in the process flow but may be the first point of communication with a customer.  

Enquiry Contexts

Enquiries can be classified into the following contexts...

Enquiry Statuses

Enquiries can either be open, awaiting customer response or closed.

Quote

A quote represents the customers requirements in context of our offerings.

Quote Statuses

Quotes can have the following statuses

Order

An order represents a confirmation of a quote or parts of a quotation or an order from a web source in which the customer has generated their own quote and then order.  As such this can represent the start of customer communication.

Project

A project represents a group of one or more Operational Instruction Sets known as Jobs and one or more Endpoints.

Project Statuses

A project can have one of the following statuses

Stock Requisition

A Stock Requisition is required when a none stocked item is required for completion of a project

Purchase Order

A purchase order represents a stock/service order from a  supplier

Purchase Order's can have the following statuses...

Job

A Job is a production Instruction Set.  It lists the processes, their representative instructions and the order in which they should be completed.

A Job has the following statuses:

Artwork

An artwork represents a unique piece of artwork in the system it has the following variables

Endpoint

An endpoint represents the final stage of a Project, a Project can have many endpoints.

Endpoints can be of two types...

Dispatch Note

Represents a dispatch note which can either be a pick up note or a delivery note.

Courier Note

Delivery note type must have a Courier Note, this represents our Dispatch Note within a first or third party courier network.

Examples

Example Digital Project Bag

image-1683086490428.png

Example Job Sheet

image-1683090866154.png

Example Ticket/Enquiry

image-1683090954063.png

Example Quote (Backend)

image-1683091061375.png

Example Quote (Frontend)

image-1683091087913.png


Revision #5
Created 25 April 2023 11:15:46 by Admin
Updated 3 May 2023 10:38:42 by Admin