5.1 Leadership & Commitment

Purpose

The purpose of this procedure is to ensure that all personnel within the Management Team are aware of their responsibilities concerning objectives for quality and commitment to quality, as defined in Quality Manual.

Scope

This purpose will be applicable to the Quality System in operation at Matic Media Services Limited

Procedure

  1. Senior Management within the Company have documented the Company Quality Policy within the Quality Manual
  2. The Quality Facilitator is responsible for ensuring that all new personnel within the Company receive induction training covering all aspects of the Quality System
  3. The Quality Facilitator or Operations Manager is responsible for ensuring that any changes to the Quality System which directly affect the working practices of any personnel are fully explained to them before implementation.

Requirements

Top management shall demonstrate leadership and commitment with respect to the quality 
management system by:

Customer Focus

Top management shall demonstrate leadership and commitment with respect to customer focus by 
ensuring that:

Current Quality Owners

Role Person
Managing Director Richard McCombe
Operations Director Robert McCombe
Quality Facilitator Andy Roddie

Revision #7
Created 25 April 2023 11:12:11 by Admin
Updated 14 February 2024 15:34:27 by Admin