Chat Software (Rocketchat / Matic.Chat)
General Usage
Sending Private Messages
- You can send 1 to 1 messages to other users by searching for users in the directory
- Select the users Tab
- Search for the users name in the search bar
- Select the user
- A chat will appear on the left to represent your conversation
Requesting Access to a Chat Room
Its the same process as above to access a chat room you are not currently a member of, except select "Channels"
If you cannot find a channel, it means the channel is PRIVATE you and must ask someone in the channel to add you.
Searching for Chats
You can search inside any chat by entering a chat and clicking the magnifying glass at the top right of the screen
Enter your query in the search box
Click "Global Search" to search all conversations rather than just the current conversation
Replying to Chats inside a Chat Room
When replying to a specific message in a chat don't forget to specific "Quote the message"
This is done by clicking the quote icon when hovering over the conversation.
User Management
YOU MUST BE AN ADMINISTRATOR TO ADD OR EDIT USERS
How to Add a User
- Go to the admin panel
- Click your Profile icon at the top left of the screen
- Then click Administration
- Click "Users"
- Click "New"
- Enter the new User
Name The users name Username Usually in the format [forename].[surname] or [forename] Email [forename].[surname]@maticmedia.co.uk Email Verified Set this to use Password Their password Require password change yes if you want them to choose their own password Roles Select "User" - Click "Save"
How to change a User's Password
- Go to the admin panel
- Click your Profile icon at the top left of the screen
- Then click Administration
- Click "Users"
- Use the filter bar to find the user you want
- Click on the user
- Click on the Edit on the User popout
- Enter new password on the password field
- Click save
Android Application
Android application is located here for installation: matic.chat.android.apk