# Changing ink

#### When to do:

An ink bag can be replaced at any time. Ink bags should be replaced if:  
• The printer displays an "Error: ink fill timed out" message. This does not necessarily mean that  
the ink bag is empty, but if you see it, check the level of ink remaining and change the bag if  
needed. If you see the message and there is still ink in the bag, place a service call.  
• The operator sees that the bag is empty.  
• An ink bag is nearly empty and the operator wants to leave the printer unattended during a  
long print and does not want the ink to run out. The nearly empty bag can be reconnected and  
used up later when the operator is present.  
NOTE  
An ink bag can be changed during a print job. it is not necessary to stop the printer.

Safety Information - Use appropriate safety equipment - nitrile gloves and eye protectors. Take  
precautions to avoid ink on your skin or in your eyes.

#### Where do we stock the new ink?:

You'll find our stock of ink bags in the wooden looking cabinet in the corner beside the door into the stock room.

#### Where to find the ink bag input?:

[![image-1661855658941.png](https://manual.maticmedia.co.uk/uploads/images/gallery/2022-08/scaled-1680-/image-1661855658941.png)](https://manual.maticmedia.co.uk/uploads/images/gallery/2022-08/image-1661855658941.png)

#### Procedure:

1\. Open the clear plastic door on the Ink Station.  
2\. Identify the ink bag to be replaced.  
3\. Press the quick-release coupler button at the bottom corner of the ink bag.  
4\. Unhook the bag from the top of the ink station.  
5\. Replace with a new ink bag of the same colour.  
6\. Push the quick-release coupler at the bottom corner of the new bag into place.  
NOTE  
If you place a bag in the wrong ink station (for example, yellow ink in the black ink station) the display will show an error message and the printer will not print until the correct bag is installed.